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Exit Interviews: Does it Really Matter?
Recorded Webinar
An employee hands in his resignation and walks out the door and with that person walks out valuable skills, knowledge, and capabilities. You are sorry to see them leave and you don’t want to lose any more like them. Also walking out is the key to how to keep good employees and how to make your business better than ever. The key is Exit Interviews.
Exit Interviews can provide critical information that only leaving employees can provide. This is information that can reduce turnover and increase retention. With this information it is possible to increase employee satisfaction, improve business systems, increase engagement and commitment, and maximize quality. Simply put, information is power, and Exit Interviews can provide strategic knowledge that you can‘t live without.
This webinar will give you all the tools you need to start your Exit Interview program or improve the one you have. It isn’t rocket science but there are best practices and considerations for doing them well. Our intent is to get you up to speed as quickly and effectively as possible.
Venue: Recorded Webinar
ICD-10-CM updates for 2025 will become effective on October 1, 2024. These updates will include several guideline changes as well as multiple updates & additions to the specific chapters. This webinar will discuss the new guidelines as well as specific code categories in which you need to be alert to changes that may impact your code selection. All chapters will be included to ensure your specialty is covered. It is impoprtant that you be proactive and prepared when submitting your claims with discharge dates of October 1. Missed update information may cause a processing & reimbursement delay. Webinar’s Goals Be aware of guideline changes Learn about chapter specfic additions & updates Ensure you are prepared with new code information Align with your software vendors to implement any necessary changes Target Audience Revenue Cycle Managers & staff Billers Coders Clinical Documentation Staff Finance Managers Denial Management Staff Physicians Mid Level Providers Claims Follow Up Staff
One of the common functions in the medical revenue cycle for practices is adjudicating denials received from the insurance companies. Sometimes procedures or services are denied because they have been coded or billed incorrectly or in error, but it not uncommon that insurance companies will also deny claims in error. Whether the claim or the insurance company is in error contacting the insurance company in a timely manner is critical to ensure providers are reimbursed for services and procedures that were performed. Understanding the insurance companies’ rules and guidelines and knowing where to find them is also important when reviewing claim denials. Everyone in a revenue cycle department has good intentions of taking time to review denials received, and make corrections or write appeals when necessary, however, very often denials are put on the back burner for everything else that can come up in the office. This webinar will give proven tips on creating a process in handling denials by the types of the denials you maybe receiving efficiently. Session Highlights Reading denial and remark codes and understanding what they mean Know when billing a patient is the right thing to do Tips on processing denials in an efficient manner Applying insurance carrier policies to you claims to avoid denials References that can be used to defeat denials. Modifiers that can be used to avoid denials Documentation that is important to support your appeals The difference between a denial and remark code.
In addition to finalizing payment rates, the 2024 Final Rule includes promoting health equity, expanding access to behavioral health, improving transparency and promoting safe, effective and patient-centered care. The following areas will be covered in this webinar: Updates to OPPS & ASC Payment Rates Intensive Outpatient Program Scope of Benefits for Intensive Outpatient Program Physician Certification & Plan of Treatment Requirements Intensive Outpatient Program Payment Rates & Policies Opioid Treatment Program Settings Partial Hospitalization Program Changes to Community Mental Health Centers Conditions of Participation Remote Mental Health Services Payment for Dental Services Rural Emergency Hospitals Transitional Pass-Through Payment for Devices OPPS Payment for Dtrugs Acquired Through 340B Program Webinar’s Goals Provide clarity of Final Rule content and effects on your provision of services Advances Centers for Medicare & Medicaid Services’ commitment to strengthening Medicare Changes that will help address health inequities Use of lessons learned from COVID-19 PHE to inform approach to quality measures Target Audience Physicians Practice managers Medical assistants Nurses Compliance staff Billers Coders Revenue Cycle Risk Management Charge entry staff Finance Staff Therapists
The Biden-Harris Administration, through the Office for Civil Rights (OCR) at the U.S. Department of Health & Human Services (HHS) has issued a Final Rule to modify the HIPAA Privacy Rule to support reproductive health care privacy. This Final Rule is one of many actions taken by HHS to protect access to and privacy of reproductive health care after the Supreme Court’s decision in Dobbs v. Jackson Women’s Health Organization that has led to extreme state abortion bans and other restrictions on reproductive freedom in 21 states. To better protect information related to reproductive health care and to bolster patient-provider confidentiality, organizations providing these services will need to implement required changes. This webinar will review those changes and provide guidance on new HIPAA Privacy Rule requirements. Webinar Objectives Definitions, Rules, CFR, & Acronyms What is Protected Health Information? Understand the Prohibitions Understand the Presumptions Understand Attestation Requirements Needed Changes to Your Notice of Privacy Practices Understand Disclosures to Law Enforcement The Complaint Process Q&A Webinar Highlights Learn from an expert who has served as a HIPAA Compliance Officer in a large organization. Learn how to understand the HIPAA Privacy Rule Final Rule to Support Reproductive Health Care Privacy. Learn what PHI can be disclosed to whom. Who Should Attend Compliance Officer HIPAA Privacy Officer HIPAA Security Officer Practice Managers Information Systems Manager Chief Information Officer General Counsel/lawyer Practice Management Consultants Reproductive Health Providers Women’s Healthcare Providers Vendor Business Associates supporting these providers